Practicalities of accommodation
Welcome home! Whether you’ve just moved in or have lived here for a while, there are a few things that make everyday life easier – from finding your way around the area to contacting your neighbors or solving emergency problems.
Discover the area
Get to know your new neighborhood under “My area” in the Housing app. Here you will find information on how to book the laundry room, where the garbage room is located, who is the Property Manager and other things that make you quickly feel at home.
Neighbors & Community
Vill du fråga om någon säljer kurslitteratur, byta plantor eller bara säga hej? I Boendeappens Community kontaktar du dina grannar på ett smidigt och tryggt sätt. Här är alla boende i fastigheten inbjudna och det är bara ni som har tillgång till chatten. Bra va?
AI chat – always ready to help
Vår digitala assistent är öppen dygnet runt och svarar på boenderelaterad information – från hur du bokar tvättstugan till hur Door Control fungerar. Du hittar chatten i Boendeappen och du kan skriva på vilket språk du vill.
When something happens – on-call & support
Problems after office hours? For emergencies such as water leaks, power cuts or disruptions, our hotline is always ready to help. Contacting the hotline is free of charge and they provide support both over the phone and in person.
Door Control – Easy access to your home
With Door Control in the Housing app, you can easily unlock the door – right from your couch. As long as you’re connected to your home Wi-Fi, it works at most of our addresses. It’s perfect when you’re expecting guests, receiving a delivery or want to help a neighbor who forgot their key. Convenient, secure and completely stress-free.
Boendeappen
Boendet i din ficka
Med vår boendeapp får du koll på allt som rör ditt boende – från felanmälan till avier. Enkelt, tryggt och alltid nära till hands.
Do you need help?
We are here for you – on weekdays via customer service, and around the clock for emergencies.