Living with SGS
Rent & payment
Find out what you need to know to pay your rent on time – safe and easy.
When is the rent due?
Rent is paid in advance, every month. This means that it must reach us by the last working day of the month before.
Remember: it’s the day the money arrives in our account that counts – not when you make the transfer in your online bank. So make sure you pay in good time!
Where can I find the rent invoice?
Your rent notice can be found in the Housing app under “Rent invoice”. It appears around the middle of each month and contains all the information you need to pay correctly.
How do I pay my rent?
Payment should be made to our bank account number 602-9797. Please remember to include the OCR number from your rental notice – it is important for the payment to be linked to you.
E-invoice – simple & easy
Don’t want to fill in OCR every month? Sign up for e-invoicing in your online bank.
Search for Stiftelsen Göteborgs Studentbostäder and enter your object number (found on your rent notice or in the contract). The rent will then be sent automatically to your bank – you just need to approve it.
Payment from abroad
If you are paying from another country, use these details:
- Bank: Handelsbanken, Drottninggatan 39, 404 39 Göteborg, Sweden
- Account number: 6691-635 283 468
- IBAN: SE7860000000000635283468
- BIC/SWIFT: HANDSESS
Always enter the OCR number first, then your name.
If someone else is paying for you – make sure the OCR and your name are included.
Any bank or transfer fees are paid by you as the sender.
It can take up to 5 banking days for the payment to be visible to us. If it takes longer – email a receipt to Customer Service.
What happens if I miss a payment?
If the rent is not paid on time, it will be sent to our debt collection company Intrum. Fees and interest will then be added.
Do you receive a debt collection notice? You should pay Intrum directly, not SGS, and if the rent remains unpaid, you risk losing your home and finding it more difficult to find accommodation in the future.
Do you need help?
We are here for you – on weekdays via customer service, and around the clock for emergencies.