Practicalities of accommodation
Welcome home! Whether you’ve just moved in or have lived here for a while, there are a few things that make everyday life easier – from finding your way around the area to contacting your neighbors or solving emergency problems.

Discover the area
Get to know your new neighborhood under “My area” in the Housing app. Here you will find information on how to book the laundry room, where the garbage room is located, who is the Property Manager and other things that make you quickly feel at home.
Neighbors & Community
Want to ask if anyone sells course literature, exchange plants or just say hello? In the Boendeappens Community you can contact your neighbors in an easy and safe way. All residents in the building are invited and only you have access to the chat. Isn’t that great?
AI chat – always ready to help
Our digital assistant is open around the clock. Find answers to your house related questions – from how to book the laundry room to how Door Control works. You can find the chat in the Housing App and you can write in any language you like.

When something happens – on-call & support
Problems after office hours? For emergencies such as water leaks, power cuts or disruptions, our hotline is always ready to help. Contacting the hotline is free of charge and they provide support both over the phone and in person.
Door Control – Easy access to your home
With Door Control in the Housing app, you can easily unlock the door – right from your couch. As long as you’re connected to your home Wi-Fi, it works at most of our addresses. It’s perfect when you’re expecting guests, receiving a delivery or want to help a neighbor who forgot their key. Convenient, secure and completely stress-free.
Boendeappen
Everything about your home – in your pocket
With our tenant app, you’ll have everything related to your home at your fingertips – from maintenance requests to rent invoices. Simple, secure, and always close at hand.

Do you need help?
We are here for you – on weekdays via customer service, and around the clock for emergencies.